Client Testimonials
Discover testimonials from clients that we’ve been honored to support over the years. The Fixed Fee IT Team is proud to provide Managed Services and Cyber Security best practices to small and medium businesses in the Portland metro area, plus many others across the country.
Fixed Fee IT is incredibly responsive to our needs at SKB, always providing quick solutions and keeping us updated, which builds great confidence in their services. The team at Fixed Fee IT offers not only exceptional customer service but also brings creative ideas and steady communication to the table. What truly stands out is their consistent performance across a wide range of people and situations. They’ve proven to be a great investment, helping us stay online and focused on our jobs while thinking ahead to prepare us for what’s next. I would absolutely recommend Fixed Fee IT to any business looking for a reliable IT partner.
Fixed Fee IT has been one of our most valued partners, consistently providing expert staff who either have the answers we need or quickly find someone who does. Their deep understanding of our unique needs and challenges has made working with them not only effective but also cost-efficient. From the very first day, Fixed Fee IT was able to resolve complex issues and has continued to support us with exceptional responsiveness. Their dedication to keeping our systems secure and providing clear, consistent communication without any financial surprises has been invaluable. I would not hesitate to recommend their services to my best friend or anyone in need of a trusted IT partner.
From the technicians to the upper management, everyone is communicative and great to work with. It’s the people at Fixed Fee IT who really make the difference—they know us well, which means I don’t have to spend time explaining issues; they just get it, making everything so much easier. I especially appreciate their robust security features, which give me peace of mind and allows me to focus on my other tasks. Switching from our previous IT provider, who lacked the friendly and approachable nature of Fixed Fee IT, was one of the best decisions we made. They’re always on top of things, making improvements and simplifying complex issues. The peace of mind and value we receive is absolutely worth it. I truly enjoy working with them.
Facing a cybersecurity incident with our previous provider, we turned to Fixed Fee IT, and they exceeded our expectations. They not only restored our operations but also transitioned us smoothly into the cloud with SharePoint, enhancing our workflow significantly. Their implementation of robust security protocols and adherence to their SOC2 Type 2 standards have been a game changer for us. It’s not just about getting back on track; it’s about moving forward stronger. Thanks to their efforts, we’ve seen an incredible 80% reduction in our cyber insurance premiums. Fixed Fee IT has been an invaluable partner.
Recently we have transitioned from a traditional IT support and service model to the Cloud model which has dramatically reduced our IT costs without any compromise in service or technology. This transition has allowed us to reduce our energy costs, which has assisted our company in reducing our carbon footprint. Since Fixed Fee IT is part of PGE’s Clean Wind Energy program, this further supports our company’s sustainability goals.
A to Z Wineworks is a dynamic winery that enjoys the flexibility that Fixed Fee IT is providing our evolving business. The Cloud model has been able to scale to grow with our needs, our costs have been predictable and as our company’s needs shift, and technology advances, Fixed Fee IT has proven to be the right fit for us.
Fixed Fee IT has acted as our IT Company for many years. Fixed Fee IT moved our programs and data onto their servers (currently located in our offices) and we have begun the process of virtualizing our desktops with the goal of moving all of our data to a private cloud managed by Fixed Fee IT. Fixed Fee IT is very responsive to our requests. Help is simply an email or phone call away. With 40 employees and client demands we cannot afford to be down. We can now focus on our legal business rather than worrying about constant IT problems.
As investment bankers, it is very important that our data be secure, that we are able to have a reliable connection to our network and the ability to standardize our monthly expenses. To date, the value that we receive from Fixed Fee IT service is immeasurable! The customer support we received while moving our company to the Cloud model has literally made the transition as seamless as possible. Having immediate secured access to our server no matter where we are in our travels, and the depth of talent within the Fixed Fee IT organization brings us great peace of mind. This service has made us a stronger, more efficient and more successful company.
January 1st through April 15th is a busy time for accountants. While a secure, stable information system is a year-round requirement, it’s especially important during tax time. Integrating a remote-access network, server and new multifunction devices, Fixed Fee IT manages a system that helps Ortquist & Associates move client information from paper files to digital files, and provides a remarkable improvement in the way they manage their time and data. And whether it’s the middle of the night on April 14th, or any other time of year, Ortquist & Associates trusts Fixed Fee IT to keep that system running smoothly.
The Fixed Fee IT team guided us through every step of the process and exceeded expectations at every juncture. The whole experience from strategy sessions, through implementation, to post implementation monitoring and maintenance has been painless and stress free. The best part has been the confidence that our company now has in our IT systems and the Fixed Fee IT team, we know our problems will be addressed and resolved in an expedited manner because Fixed Fee IT treats our business like it’s their business.
