Managed IT Services for Portland Businesses

Managed IT services provide ongoing, proactive technology support for your business for a fixed monthly fee. Instead of calling for help only when something breaks, you get a dedicated team that monitors, maintains, and supports your systems every day.

For Portland businesses, this means fewer disruptions, better security, predictable costs, and a technology environment that supports growth instead of holding your team back.

Break-fix support is reactive. You call when something breaks, and you pay for each incident, with security often addressed only after a problem occurs.

Managed IT services are proactive and security-first by design. We continuously monitor your systems, actively manage security controls, apply updates, and reduce risk before issues impact your business. This includes protecting devices, accounts, data, and access, not just keeping systems running.

For Portland businesses, this means fewer emergencies, stronger protection against cyber threats, and technology that keeps your people Protected, Productive, and Happy.

We offer managed IT services for a simple, fixed monthly fee based on the number of people in your business and the technology you use. This model works well for Portland-area businesses because costs scale naturally as your team grows or changes.

Every client receives the same high level of service. There are no confusing tiers, no bait and switch pricing, and no surprise charges. You get the coverage of a full IT team, without the overhead of building one internally.

Our goal is to Make it Easy, reliable, and worry free, and our pricing reflects that.

Our managed IT services cover everything most small and midsize businesses in Portland need to stay productive and secure. This includes day to day IT support, proactive maintenance, cybersecurity management, cloud services, backup and disaster recovery, and strategic IT guidance.

If it plugs in, connects to the internet, or helps your team get work done, chances are we support it. Our goal is to handle the technical details so you do not have to.

If something falls outside of scope, we discuss it with you in advance. We never surprise clients with unexpected bills. If something is not covered, we will always discuss it with you first.

Yes. Many Portland businesses choose managed IT because it gives them access to a full team of IT experts at a predictable cost, without hiring in-house staff.

Managed IT is especially valuable for businesses that want reliable support, strong cybersecurity, and clear guidance, but do not want the risk, cost, or management burden of building an internal IT department.

Yes. We provide on-site IT support throughout the entire Portland metropolitan area when hands-on assistance is needed. While many issues can be resolved remotely, some situations benefit from having a technician on-site to work directly with your team.

A new employee’s first day sets the tone for how they experience your company. As part of our managed IT services, we handle new employee onboarding with care and attention to detail.

We prepare computers and accounts in advance, then meet directly with the new hire on their first day to help them get set up, access company systems, and understand how to get support. We also follow up to ensure everything is working as expected.

This process helps Portland businesses onboard employees smoothly and professionally, whether they work in the office or remotely.

We treat our clients like people, not problems to fix, not ticket numbers in a system, and definitely not someone to talk down to.

Our purpose is simple. We Love Helping People. That starts with treating every client interaction as an opportunity to make someone’s day better, whether that means solving a frustrating issue quickly, explaining something clearly, or just showing up with respect and a good attitude.

Our founder started Fixed Fee IT 30 years ago after watching too many IT people treat clients with arrogance or indifference. The turning point came from a simple story called Take Me to the Cauliflower, a reminder that our job is not just to fix things but to guide, support, and truly help people who may not know the language of technology.

That mindset still drives how we work today. We learn your business, your team, and your goals so we can be proactive and human in everything we do.

We do not just want to solve problems. We want to be the reason you feel more confident, less stressed, and better supported every single day.

SOC 2 Type II is hard to earn and harder to maintain. It requires a full audit of how an MSP operates, not just what tools they use. Most MSPs avoid it because it means reworking internal systems, enforcing strict security controls, documenting everything, and submitting to an ongoing third-party audit.

Most MSPs simply are not willing or able to meet that bar. It requires documented processes, internal controls, and a security-first culture that many smaller providers never build. It also requires third-party auditors to evaluate performance over a period of months, which makes it much more than a simple checkbox or certificate.

That is why only a small number of MSPs in the U.S. have it. When you work with one that does, you are choosing a partner that holds itself to a higher standard of trust, transparency, and accountability.